St. Joseph
Church
Bristol, Connecticut
Deacon Robert M. Pallotti, D. Min.
Pastoral Minister
Origins of Conflict
Miscommunication, Lack
of communication, misinterpretation, Unintended consequences to actions or words,
Different worldviews, models of God, Models of Faith etc
Lack of communication causes worst case thinking.
Lack of the transparency of information. This generates
mistrust.
Communication styles may be different, especially as
regards male and female, different cultures etc
Even the use of similar terms may
have to be defined and refined.
When people or groups feel attacked they go on the
defensive and stop listening and start defending themselves. It is better to use
"I" statements rather than "You" statements.
Dont bargain over positions. Aim at not being right
but at doing right. Refer to chart of "Soft vs. Hard" Negotiating styles.
Compiled by Deacon Robert M. Pallotti, D. Min.
Created 12/10/1999
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